Shipping policy
Shipping Policy
Last updated: April 19, 2026
Order Processing Orders are processed within 5 business days. You'll receive a confirmation email with tracking information once your order ships.
During high-volume periods (sales, launches, holidays), processing may take an additional 1β2 business days.
Domestic Shipping (United States)
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5β8 business days | [Free over $100/ flat rate is normally under $5.99] |
International Shipping We ship to select international destinations. Delivery times vary by country, typically 7β21 business days after processing.
- International customers are responsible for any customs duties, taxes, or import fees assessed by their country.
- G-Catoure is not responsible for delays caused by customs clearance.
- Some destinations may not be eligible for shipping due to carrier restrictions.
Order Tracking Once your order ships, you'll receive a tracking number via email. Allow up to 24 hours for tracking to update after you receive your notification.
Lost or Stolen Packages G-Catoure is not responsible for packages marked as delivered by the carrier. If your package is lost in transit (not yet marked delivered), contact us within 7-14 days and we'll work with the carrier to investigate.
We recommend adding shipping protection at checkout if available.
Address Accuracy Please double-check your shipping address before placing your order. G-Catoure is not responsible for orders shipped to an incorrectly entered address. If you catch an error, contact us immediately, we can only make changes before the order is fulfilled.
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Contact Questions about your shipment? Email us at contact@gcatoure.com with your order number.